kdarling
Apr 27, 10:20 AM
Ever been to NTTC Corry?
Oops, you deleted your PS.
No sir, trained at DLI Monterey and Goodfellow AFB. Damn, how come the Navy always has the bases at the nicest spots? :)
Oops, you deleted your PS.
No sir, trained at DLI Monterey and Goodfellow AFB. Damn, how come the Navy always has the bases at the nicest spots? :)
pubwvj
Aug 25, 05:19 PM
I'm having a problem. Last year I bought an iBook that was supposed to come with a free iPod. I got the iPod, called in and registered, did the paper work for the rebate and sent that in right away. Never got a check. I called up to find out where my rebate was and they are telling me that they aren't responsible for rebates lost in the mail - tough luck. I've been through many phone calls with many people at Apple on this. It's going nowhere. It is absurd that this happened. I bought the iPod and iBook directly from them through the Apple Store. They have all the information, which they have verified they have. But they won't send me my $179. Beware, Apple is not standing behind their rebate offers.
2nd Problem, Apple sent a repair guy out to fix a iMac. He did but when he put the case back together he didn't do it right. Now the case is partially open. Minor but annoying.
3rd Problem, I have an Apple product, which I won't name as I'm trying to get it taken care of right now, and it keeps failing, the replacement fails, etc. What happened to quality manufacturing? Apple's losing it.
2nd Problem, Apple sent a repair guy out to fix a iMac. He did but when he put the case back together he didn't do it right. Now the case is partially open. Minor but annoying.
3rd Problem, I have an Apple product, which I won't name as I'm trying to get it taken care of right now, and it keeps failing, the replacement fails, etc. What happened to quality manufacturing? Apple's losing it.
nagromme
Aug 25, 05:02 PM
I have always wondered if Apple's past industry record on support was really accurate. I think that Apple had such a loyal following of users that they tended to give Apple rosey marks for what most would classify as just average support.
A very logical theory--and sometimes true, no doubt--but three possible points to counter that:
* There is NOT a pattern of Mac users tending to hide their dissatisfaction--not even with even the smallest thing Apple does wrong. At least, not on these forums :D
* Consumer Reports (and PC Magazine too to some extent) break down the numbers in quantifiable ways: like whether Apple support solved the problem or not, and how long you had to wait on hold. It's not just "subjective impressions" being gathered. These are professional surveys after all.
* People aren't just loyal out of the blue, they're loyal because Apple HAS done well by them. People being happy on Mac is a FAIR factor, I think, not an unfair one. (The fact that Mac users like Apple/Macs so much is sometimes used as a REASON to claim that Apple/Macs don't deserve it. That's a little backwards at best.)
Nonetheless, I think you have a point about Switchers being an increasing group. I'm not sure exactly HOW that affects the outcome, but I think that it must, and that it's something Apple must adapt to.
As for this past month--I don't see any unusual pattern of complaints, personally. Things like that always fluctuate, and if there IS an increase in the last few weeks, I bet it's not the first such, nor the last.
For the record, my own experience: I have had Apple bend over backwards for me and offer better service (even free not-warranty repair for wear-and-tear) than they were bound to do. I have also had some frustration with getting canned responses from the first-level techs (at other companies too)--but I politely but firmly move up the ladder!
A very logical theory--and sometimes true, no doubt--but three possible points to counter that:
* There is NOT a pattern of Mac users tending to hide their dissatisfaction--not even with even the smallest thing Apple does wrong. At least, not on these forums :D
* Consumer Reports (and PC Magazine too to some extent) break down the numbers in quantifiable ways: like whether Apple support solved the problem or not, and how long you had to wait on hold. It's not just "subjective impressions" being gathered. These are professional surveys after all.
* People aren't just loyal out of the blue, they're loyal because Apple HAS done well by them. People being happy on Mac is a FAIR factor, I think, not an unfair one. (The fact that Mac users like Apple/Macs so much is sometimes used as a REASON to claim that Apple/Macs don't deserve it. That's a little backwards at best.)
Nonetheless, I think you have a point about Switchers being an increasing group. I'm not sure exactly HOW that affects the outcome, but I think that it must, and that it's something Apple must adapt to.
As for this past month--I don't see any unusual pattern of complaints, personally. Things like that always fluctuate, and if there IS an increase in the last few weeks, I bet it's not the first such, nor the last.
For the record, my own experience: I have had Apple bend over backwards for me and offer better service (even free not-warranty repair for wear-and-tear) than they were bound to do. I have also had some frustration with getting canned responses from the first-level techs (at other companies too)--but I politely but firmly move up the ladder!
iMacThere4Iam
Mar 31, 10:09 PM
They all gripe and moan about Apple, then they all copy Apple. Gripe some more, copy some more. And on it goes...
OllyW
Mar 26, 10:46 AM
Will I be able to get Lion at a discount for the recent purchase or do I pay full price? I was just wondering. Thanks!
You'll only get a discount for Lion if you buy it just before (or after) the release date is announced. They only give you a couple of weeks though, if you buy it now and Lion comes out in the summer you'll be paying the full price.
You'll only get a discount for Lion if you buy it just before (or after) the release date is announced. They only give you a couple of weeks though, if you buy it now and Lion comes out in the summer you'll be paying the full price.
Mark Booth
Apr 25, 03:27 PM
As I pointed out in my earlier blog posting (LINK (http://markshangout.com/blog/2011/4/25/apple-gets-sued-yes-again.html)), until somebody proves that Apple is both collecting the data to their servers AND using the data in a manner that allows them to personally identify a specific user, this lawsuit is meritless and a waste of the court's time.
Mark
Mark
Benjamins
Mar 31, 06:14 PM
I completely agree, but let's be honest, Apple and Microsoft fans are no different.
true, but the smugness and self righteousness of Google fanboys are so much worse.
true, but the smugness and self righteousness of Google fanboys are so much worse.
dscuber9000
Mar 22, 10:52 PM
Oh yeah... and here's a fun little nugget for those who like to tout Obama's coalition:
Do you think the scale of our intervention is anywhere close to the scale of our intervention in Iraq? We don't even have any troops in Libya! We barely even need a coalition at all! I'm sorry that you're still sore about how the war in Iraq went, but trying to compare this to it is just stupid. Just stupid.
Do you think the scale of our intervention is anywhere close to the scale of our intervention in Iraq? We don't even have any troops in Libya! We barely even need a coalition at all! I'm sorry that you're still sore about how the war in Iraq went, but trying to compare this to it is just stupid. Just stupid.
spencers
Jun 15, 02:29 PM
So did I! She called me and gave me my pin 24000000xxxxx.
Neat, I'm 22000000xxxxx
Neat, I'm 22000000xxxxx
deniseeliza
Aug 29, 02:44 PM
I don't believe Apple would (or should) license out Mac OS X to run on non-Apple hardware. This is because Apple is a hardware company that uses Mac OS X to sell hardware. I wouldn't want it to be licensed out anyway, because then we would have to deal with registration key nightmares. Right now, there's nothing but your conscience and a license agreement you probably threw away keeping you from installing one copy of Mac OS X on every Mac you can get your hands on. Not that I do that, but I sure like just popping in my disk and reinstalling whenever it strikes my fancy.
On to the support issue, I think since the beginning of technical support there have always been those who complain that quality has really gone down and back in the good ol' days, you never had any problems, ever! And now, by golly, it's a coin toss whether you get a machine that even turns on!
Right, gramps, and back in your day, you walked to school uphill both ways in the snow with no boots and you liked it.
And 25% of new machines being lemons? Last quarter, Apple reported they shipped 1,327,000 computers. If we call a quarter 90 days, and assume that 25% of them are dead, that's more than 3,600 computers sold defective every single day. Are you kidding me? You really think a major hardware company would sell 3,600 defective computers every single day and get away with it?
This is what's really happening: Apple is selling more machines than ever. Apple's customers have greater access to the internet than ever. Even if the rate of failure stays the same, you have more customers with more internet savvy to come whine and moan on bulletin boards.
Yes, you deserve a perfectly functioning computer and you have the right to complain when your computer is broken. So call Apple or go down to your local service provider and get your machine serviced under warranty. That's what it's there for. It's also the number 1 best way to help Apple get clued in to potential issues with their products. They're not going to issue a recall because a bunch of bulletin board users complain to each other over and over again until they convince each other that there isn't a single MacBook Pro in the world that functions properly.
On to the support issue, I think since the beginning of technical support there have always been those who complain that quality has really gone down and back in the good ol' days, you never had any problems, ever! And now, by golly, it's a coin toss whether you get a machine that even turns on!
Right, gramps, and back in your day, you walked to school uphill both ways in the snow with no boots and you liked it.
And 25% of new machines being lemons? Last quarter, Apple reported they shipped 1,327,000 computers. If we call a quarter 90 days, and assume that 25% of them are dead, that's more than 3,600 computers sold defective every single day. Are you kidding me? You really think a major hardware company would sell 3,600 defective computers every single day and get away with it?
This is what's really happening: Apple is selling more machines than ever. Apple's customers have greater access to the internet than ever. Even if the rate of failure stays the same, you have more customers with more internet savvy to come whine and moan on bulletin boards.
Yes, you deserve a perfectly functioning computer and you have the right to complain when your computer is broken. So call Apple or go down to your local service provider and get your machine serviced under warranty. That's what it's there for. It's also the number 1 best way to help Apple get clued in to potential issues with their products. They're not going to issue a recall because a bunch of bulletin board users complain to each other over and over again until they convince each other that there isn't a single MacBook Pro in the world that functions properly.
k995
Apr 20, 05:56 PM
No, it wasn't shown before the iPhone, the F700 had a different interface when it was shown.
I am talking about lg prada among others if you bothered to read my post you would see that .
I am talking about lg prada among others if you bothered to read my post you would see that .
840quadra
Apr 27, 09:49 AM
Incorrect - it's not tracking your direct location as you assert.
For instance, when you're visiting "Harry's Sex Shop and under the counter Heroin sales" it doesn't track that you're actually at that business.
It tracks that your phone contacted "AT&T Cellular Site 601-2L" which might be within line of sight of such a business or it might be in the surrounding neighborhood or somewhat nearby.
My own phone shows that I travel all over the Twin Cities of Minneapolis/St. Paul since I am an IT staffer who journeys between 25 different offices all of the time that are dispersed all over town - and I think you would be hard pressed to find out ANYTHING from looking at that picture, it's a giant mess of dots all over town and one satellite facility southeast of town:
<snip>
Anyway. Yes, an enterprising thief with access to your phone could use it potentially. But as it is, collating that data would require some smarts and effort.
You stole my map!!!
For instance, when you're visiting "Harry's Sex Shop and under the counter Heroin sales" it doesn't track that you're actually at that business.
It tracks that your phone contacted "AT&T Cellular Site 601-2L" which might be within line of sight of such a business or it might be in the surrounding neighborhood or somewhat nearby.
My own phone shows that I travel all over the Twin Cities of Minneapolis/St. Paul since I am an IT staffer who journeys between 25 different offices all of the time that are dispersed all over town - and I think you would be hard pressed to find out ANYTHING from looking at that picture, it's a giant mess of dots all over town and one satellite facility southeast of town:
<snip>
Anyway. Yes, an enterprising thief with access to your phone could use it potentially. But as it is, collating that data would require some smarts and effort.
You stole my map!!!
Zwhaler
Aug 27, 03:08 PM
PowerBook G5 next tuesday?
I havn't been here long, but I don't get it. :confused:
I havn't been here long, but I don't get it. :confused:
bobthedino
Apr 27, 08:23 AM
This is a lie
Keeping a database of our general location is logging our location. :mad: Does Apple really think this double talk, where they say they keep a database of location but don't log the location is going to fly?
At least our overlord will now, I hope, stop collecting location data when location services are turned off. It's a disgrace that it took a media storm to shame them into action.
But it's not "logging your location". If you look at the data that is being stored, there is one entry per location. If Apple was keeping a log of your movements over time, you'd expect there to be many entries for places you go to frequently, but there are not. consolidated.db is simply a cache used by the Core Location framework, nothing more.
This is not to say that Apple should have let the cache grow indefinitely - this is definitely bad. But they're going to fix it, and it'll be easy for us to verify, as we know how to check for the file now.
Keeping a database of our general location is logging our location. :mad: Does Apple really think this double talk, where they say they keep a database of location but don't log the location is going to fly?
At least our overlord will now, I hope, stop collecting location data when location services are turned off. It's a disgrace that it took a media storm to shame them into action.
But it's not "logging your location". If you look at the data that is being stored, there is one entry per location. If Apple was keeping a log of your movements over time, you'd expect there to be many entries for places you go to frequently, but there are not. consolidated.db is simply a cache used by the Core Location framework, nothing more.
This is not to say that Apple should have let the cache grow indefinitely - this is definitely bad. But they're going to fix it, and it'll be easy for us to verify, as we know how to check for the file now.
LethalWolfe
Apr 10, 11:16 PM
The guy who 'botched' iMovie is the same person that created Final Cut and continues to work on Final Cut. Randy Ubillos has been the head of Apple's video editing suites/applications for as long as I can remember.
He's also the guy that headed up Adobe Premiere. Sure, the iMovie revamp wasn't a high point but the guy laid the foundations for two of the three most popular NLE's so he can't be all bad. ;)
Lethal
He's also the guy that headed up Adobe Premiere. Sure, the iMovie revamp wasn't a high point but the guy laid the foundations for two of the three most popular NLE's so he can't be all bad. ;)
Lethal
Benjy91
Apr 27, 09:06 AM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_1 like Mac OS X; en-gb) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8C148 Safari/6533.18.5)
A lot of people are upset over this. But, no one seems to care that the US Government can snoop on any electronic communication it wants for well over 10 years now: http://en.wikipedia.org/wiki/Echelon_(signals_intelligence)
Data transmissions, cell phone calls, you name it. I think we're trying to cook the wrong goose if you ask me.
Of course, anyone who doesnt like this idea, is a communist who hates America and Freedom.
A lot of people are upset over this. But, no one seems to care that the US Government can snoop on any electronic communication it wants for well over 10 years now: http://en.wikipedia.org/wiki/Echelon_(signals_intelligence)
Data transmissions, cell phone calls, you name it. I think we're trying to cook the wrong goose if you ask me.
Of course, anyone who doesnt like this idea, is a communist who hates America and Freedom.
toddybody
Apr 19, 02:53 PM
The First Commercial GUI
http://img62.imageshack.us/img62/5659/star1vg.gif
Xerox's Star workstation was the first commercial implementation of the graphical user interface. The Star was introduced in 1981 and was the inspiration for the Mac and all the other GUIs that followed.
http://img217.imageshack.us/img217/7892/leopardpreviewdesktop4.jpghttp://img714.imageshack.us/img714/5733/xerox8010star.gif
Fantastic UI for the day
http://img62.imageshack.us/img62/5659/star1vg.gif
Xerox's Star workstation was the first commercial implementation of the graphical user interface. The Star was introduced in 1981 and was the inspiration for the Mac and all the other GUIs that followed.
http://img217.imageshack.us/img217/7892/leopardpreviewdesktop4.jpghttp://img714.imageshack.us/img714/5733/xerox8010star.gif
Fantastic UI for the day
Iconoclysm
Apr 19, 08:34 PM
Well Rovio (Angry Birds) thinks otherwise:
http://www.insidemobileapps.com/2011/03/13/angry-birds-android-ios/
"The company said in December that it expected to make $1 million per month from Android by the end of 2010. (...) Now that the app has seen about 100 million installs across all platforms, Rovio is not getting the same initial bump in paid download revenue from Apple�s app store. On Android, the company doesn�t offer paid Angry Birds apps, but sees recurring revenue from advertising."
So they make more money with their free Android version than they do with the paid iOS version.
Actually, that article does not say they make more money - they say that the two are making about the same money RIGHT NOW. After the initial amount that they made from Apple, when revenues were much higher.
http://www.insidemobileapps.com/2011/03/13/angry-birds-android-ios/
"The company said in December that it expected to make $1 million per month from Android by the end of 2010. (...) Now that the app has seen about 100 million installs across all platforms, Rovio is not getting the same initial bump in paid download revenue from Apple�s app store. On Android, the company doesn�t offer paid Angry Birds apps, but sees recurring revenue from advertising."
So they make more money with their free Android version than they do with the paid iOS version.
Actually, that article does not say they make more money - they say that the two are making about the same money RIGHT NOW. After the initial amount that they made from Apple, when revenues were much higher.
dougny
Nov 28, 06:44 PM
(Did the music companies ask for money for every CD player or Tape Recorder sold? Nope)
Actually, they do. They also got paid on every blank tape sold when cassettes were big. I think it is crazy for everyone to think that the music industry is greedy when it getting squeezed out of all of their revenue streams. So, Apple makes hundreds of millions off of their back on the itunes site, and a billion off of iPod sales, and they cannot share in the wealth?
It doesn't cost the consumer any more, why wouldn't you want the people who actually make the music you are listening to get compensated?
This debate is stale. People want something for nothing.
Actually, they do. They also got paid on every blank tape sold when cassettes were big. I think it is crazy for everyone to think that the music industry is greedy when it getting squeezed out of all of their revenue streams. So, Apple makes hundreds of millions off of their back on the itunes site, and a billion off of iPod sales, and they cannot share in the wealth?
It doesn't cost the consumer any more, why wouldn't you want the people who actually make the music you are listening to get compensated?
This debate is stale. People want something for nothing.
toddybody
Apr 19, 02:37 PM
Similarities aside...Samsung cannot be hurting Apple sales as a result of this line. Move on Apple
princealfie
Nov 29, 09:16 AM
They aren't. The entire music business revenues are down 40% since 2001. Sales are down hugely. I can tell you from representing these artists that all the money is down too.
Are you spending as much on music as you did years ago?
Of course not. Most of the music sucks to be honest nowadays. I prefer the underground stuff from emusic, not big label stuff.
For example, Jay-Z's new album sucks compared to Reasonable Doubt.
The same with Nas nowadays compared to Illmatic.
The same with Mobb Deep.
etc. etc.
Get the picture? Artists who are hungry in the beginning put out a good album. Then they fall off the earth.
It's only the music industry that is losing quality. The only album this year that's from a major label that's any good this year is DJ Primo's production on Christina Aguilera's album and that's it period.
Sad, isn't it?
Are you spending as much on music as you did years ago?
Of course not. Most of the music sucks to be honest nowadays. I prefer the underground stuff from emusic, not big label stuff.
For example, Jay-Z's new album sucks compared to Reasonable Doubt.
The same with Nas nowadays compared to Illmatic.
The same with Mobb Deep.
etc. etc.
Get the picture? Artists who are hungry in the beginning put out a good album. Then they fall off the earth.
It's only the music industry that is losing quality. The only album this year that's from a major label that's any good this year is DJ Primo's production on Christina Aguilera's album and that's it period.
Sad, isn't it?
thogs_cave
Jul 27, 10:11 AM
All of the reviews of the Core 2 Duo say that it crushes AMD in the desktop arena. This is good news
This week, anyhow. This stuff goes back-and-forth like a tennis match.
I don't know if it's a good thing or not, it just is. I prefer AMD on the whole, as I like their design philosophy. But, I'm totally happy with the Intel chip in my MacBook. Whatever works. I find as I get older, the same computers get faster while I just get slower. :D
This week, anyhow. This stuff goes back-and-forth like a tennis match.
I don't know if it's a good thing or not, it just is. I prefer AMD on the whole, as I like their design philosophy. But, I'm totally happy with the Intel chip in my MacBook. Whatever works. I find as I get older, the same computers get faster while I just get slower. :D
Multimedia
Sep 13, 01:21 PM
A bit pointless given that no software utilises the extra cores yet. But nice to know, I guess.No software such as, Cinema 4D, Motion, Aperture, Final Cut Pro etcNo software such as Toast 7.1, Handbrake UB. More to the point is not how many cores an application can use but rather how many things you can get done at once. :rolleyes:From my usage of FCP, Compressor, Aperture and DVDSP, they work very well with the MacPro but I haven't seen them approach usage of even 3 full cores.
Ability to multistask is great but I would not say that any one of the above is using all cores the way we want them to. I would contend that this is coming and pointed out in another thread that some of the FCP benchmarks on Apple's MacPro performance page are footnoted that the figures given were using Beta version of FCP.I think in the next few months the full FCS and Logic will get an update to address this.
Ability to multistask is great but I would not say that any one of the above is using all cores the way we want them to. I would contend that this is coming and pointed out in another thread that some of the FCP benchmarks on Apple's MacPro performance page are footnoted that the figures given were using Beta version of FCP.I think in the next few months the full FCS and Logic will get an update to address this.
handsome pete
Apr 5, 08:31 PM
download/streaming version that will be usable for buying up to 4K movies through iTunes.
Everything else you said is all well and good, but why on earth would anyone need to download a 4K movie?
Everything else you said is all well and good, but why on earth would anyone need to download a 4K movie?
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